Your Safety Is Our Priority
The joy of playing should never become a burden. Responsible gaming at afun isn't just about rules – it's a genuine expression of care for every one of our members.
Betting or gaming online isn't inherently a bad thing. Millions of people place bets on cricket matches or play the lottery every day — it's simply part of their entertainment. Problems arise only when the activity starts to go beyond your control.
Responsible gaming means that decisions about how much time you spend, how much money you wager, and when to stop always remain in your hands. Afun wants every member to hold onto that control.
On this page, you'll find which warning signs to watch out for, what protection tools are available at Afun, and where to get help. Reading this information already makes you a responsible player.
At Afun, member well-being always comes before business. If any member is struggling, we're here to help.
Most people don't notice when entertainment starts turning into a problem. Ask yourself honestly — do any of the following sound familiar?
Ask yourself the questions below — if more than two answers are "yes," it may be time to take a step back.
Are you placing more bets trying to win back money you've already lost?
Do you regularly spend more time or money than you planned?
Are you hiding your gaming activity from family or friends?
Are you neglecting other responsibilities or commitments to spend time gaming?
Do you feel restless or uneasy when you're not playing?
Are you betting with borrowed money or funds meant for essential expenses?
These questions aren't here to judge you. They're simply meant to help you understand whether it's time to seek support. If something feels off, use the tools listed below or contact our Help Center.
Afun believes that protection tools should always be within easy reach for members. That's why all the tools below are accessible directly within account settings — no need to contact anyone separately.
Set a maximum amount for daily, weekly, or monthly deposits.
Set a daily playtime limit. You'll be logged out automatically when the time is up.
A message appears at set intervals to let you know how long you've been playing.
Suspend your account for anywhere between 24 hours and 6 months.
Exclude yourself from the platform for an extended period or permanently.
Set a limit so you can no longer place bets once you've lost a specified amount.
All these tools are completely free. Go to the "Responsible Gaming" section in your account settings to find everything. If you have any questions, just ask via live chat.
Deposit limits are one of the most effective responsible gaming tools available. They let you set in advance exactly how much BDT you're willing to put into Afun.
Limits can be set across three timeframes — daily, weekly, and monthly. If you try to deposit beyond that limit, the system will automatically block the transaction.
Tip: A healthy habit is to spend no more than 10% of your monthly entertainment budget on gaming.
Keeping track of time is just as important as tracking money. Many people don't realize how quickly hours slip by while playing. Afun's session limit feature is designed to address exactly that.
Once a session time limit is set, you'll be automatically logged out when that time is reached. You can log back in afterward, but you'll get a natural moment to pause first.
The Reality Check is a small but powerful feature. Every 30 minutes or hour, a pop-up appears showing how long you've been playing — giving you a moment to pause and reflect.
Sometimes you might feel like you need a complete break for a while — maybe you're going through a tough time, your spending has crept up, or you simply need to clear your head. Whatever the reason, taking a temporary break on Afun is easy.
A cooling-off period means your account is locked for a set amount of time. During this period, you won't be able to log in, make deposits, or place bets.
This feature can be enabled directly from your account settings, or simply message our live chat team and they'll activate it for you right away.
Self-exclusion is the strongest protective measure available. If you feel that gaming is having a negative impact on your life and a temporary break isn't enough, this option is for you.
Self-exclusion means removing yourself completely from the Afun platform — for an extended period or permanently. Once the process is initiated:
To request self-exclusion, contact our Help Center. Our team will handle it quickly, without questions or pressure. Choosing to do this takes courage — it's a sign of strength, not weakness.
Reversing a self-exclusion is not straightforward — and that's intentional. Reactivation is generally only possible after a minimum of 6 months and a thorough verification process.
Registration by anyone under 18 is strictly prohibited at Afun. We use a multi-layer verification process to enforce this rule.
Date of birth is verified at registration. If a withdrawal exceeds a certain threshold or unusual activity is detected, KYC documentation proving age may be requested.
If you suspect a minor in your household is using Afun, contact us immediately at support@afun.my. We will act without delay.
Gaming addiction is a health issue, not a character flaw. Many people face this problem and, with the right support, go on to live healthy lives.
Support is also available beyond afun. Here are some resources that may be helpful:
Asking for help isn't easy, but it's the bravest step you can take. Afun is always here for you.
Not Just Rules — Real Protection in Practice
Deposit limits, session times, loss limits — all tools are available in your account settings. You can activate them on your own, without anyone's permission or needing to speak to anyone.
The Reality Check reminds you every 30 minutes how long you've been playing. That small pause can make a big difference.
To take a full break, just send us a message on live chat. Our team will sort it out promptly, no questions asked.
Talk to us in Bangla about anything related to responsible gaming. We don't want language to be a barrier to getting help.
Preventing minors from opening accounts isn't just a rule — it's our ethical responsibility.
Once you've lost a set amount, no further bets can be placed. This helps prevent the cycle of chasing losses and losing even more.
What Members Ask Most
Playing at Afun isn't just about the chance to win — it's a safe and enjoyable experience. Join today and set your own limits on your own terms.
18+ | Play Responsibly | Terms & Conditions