Afun Terms & Conditions – Full Details on Membership & Use of Services

Introduction & General Terms

Afun (afun.my) is an online entertainment and gaming platform. By accessing or completing registration on this platform, you confirm that you have fully read, understood, and agreed to the terms and conditions set out below.

Afun always aims to write its terms in plain, easy-to-understand language so members never have to deal with confusing legal jargon. If anything is unclear, please reach out to the Help Center — our team is always ready to help.

These Terms & Conditions form the legal basis of your relationship with Afun. By continuing to use the platform, you are considered to have accepted the most current version of these terms.

Eligibility & Age Requirements

To become a member of Afun, the following conditions must be met:

• You must be 18 years of age or older. A National ID card or passport may be requested as proof of age.
• You must register using your real identity. Providing false information may result in account termination.
• Each individual may register only one account. If multiple accounts are found to belong to the same person, all associated accounts will be suspended.
• You must use a payment method registered in your own name. Using someone else's bKash or Nagad number is not permitted.
• Users from restricted countries or regions are not permitted to register on Afun. Please contact our Help Center for the current list of restricted jurisdictions.

Account Registration & Management

Providing accurate and complete information when creating an account on Afun is mandatory. The name, phone number, and email address submitted at registration may be subject to verification at a later stage.

Keep your account password strictly confidential. Afun will not be held responsible for any loss resulting from sharing your password with others. You are solely responsible for maintaining the security of your own account.

KYC (Know Your Customer) verification is an important process. For large withdrawals or when a certain threshold is reached, you may be asked to submit a photo of your National ID or passport. Once KYC is completed, it generally does not need to be repeated.

• To change your registered phone number or email address, please contact the Help Center.
• Afun reserves the right to temporarily suspend an account if suspicious activity is detected.
• If you suspect unauthorized access to your account, contact the Help Center immediately.

Deposits, Withdrawals & Payment Methods

Afun supports Bangladesh's most popular mobile banking methods. You can easily deposit and withdraw using bKash, Nagad, and Rocket.

All deposits must meet the minimum amount required. With most payment methods, deposits are credited to your wallet almost instantly. If there is a delay due to a technical issue, please contact the Help Center.

KYC verification must be completed before a withdrawal can be processed. Withdrawals are only available via the same payment method used for the deposit. Afun does not charge any withdrawal fees; however, charges from your mobile banking provider may apply.

Afun is obligated to comply with anti-money laundering laws. In the case of suspicious transactions, Afun is required to launch an investigation and report the matter to the relevant authorities.

Bonuses, Promotions & Offers

Afun regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, which are clearly stated on the offers page or in the relevant notification.

A Wagering Requirement means that bonus funds must be wagered a specified number of times before a withdrawal can be made. Each bonus carries its own wagering requirement, which is stated in the offer details.

• Each promotion can only be claimed once per person or household.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Afun reserves the right to modify or cancel any promotion without prior notice.
• VIP cashback is credited automatically every Monday — no separate claim required.
• Winnings from free bets or bonus tickets are subject to specific conditions before they can be converted to withdrawable cash.

Betting Rules & Settlement

All bets placed in Afun's Sports Betting section are governed by the rules of the relevant sport. ICC rules apply to cricket, and FIFA rules apply to football.

If a match is cancelled or postponed, stakes on the main markets are generally refunded. However, if a certain amount of play or time has been completed, the result may be deemed valid. The specific settlement rules for each market can be found on the Sports Betting rules page.

In live betting, if a bet is registered late due to a technical issue and the outcome has already been determined, that bet will be considered void. If an obvious error in the odds is identified, Afun reserves the right to cancel the bet.

• Once a bet is confirmed, it cannot be cancelled — unless a cash-out option is available, in which case it may be used.
• Maximum bet limits vary by member and depend on your VIP level.
• Placing coordinated bets on the same event from multiple accounts is strictly prohibited.

Responsible Gaming Policy

Afun believes that entertainment and responsibility go hand in hand. Our platform is committed to ensuring that every member participates in a safe and enjoyable environment.

Afun provides several tools to help you stay in control of your gaming activity. All of these are completely free and can be activated at any time:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.
• Session Limit: Set a daily time limit for how long you use the platform. Once the limit is reached, you will be logged out automatically.
• Reality Check: A message will appear at regular intervals to remind you how long you have been playing.
• Cool-Off Period: You can lock your account for any period from 24 hours up to 6 months. Logging in will not be possible during this time.
• Permanent Self-Exclusion: You may request to permanently leave the platform. This decision is not easily reversed.

To learn more about using these tools, visit our Responsible Play View page.

Security & Personal Information

Afun is committed to protecting members' personal information. All data transmissions are secured using SSL encryption technology, and financial information is stored on separate, protected servers.

Afun uses the information provided at registration solely for service operations, identity verification, and compliance with legal obligations. Your data is never sold to third parties. For full details, please refer to our Privacy Policy.

• Enabling two-factor authentication (2FA) adds an extra layer of security to your account.
• Afun will never ask for your password by email or phone – any such request is a scam.
• Avoid logging in to Afun over unknown or public Wi-Fi networks.

Account Closure & Restrictions

Afun reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Registering with false or misleading information.
• Bonus abuse or fraudulent activity.
• Operating multiple accounts.
• Using another person's payment account to make transactions.
• Using coordinated or arbitrage betting systems.
• Being identified as an underage account holder.

If a valid balance remains at the time of account closure, you will be given the opportunity to withdraw those funds — unless the account is linked to fraudulent activity.

Members may also request to close their account at any time by contacting the Help Center.

Changes & Amendments to Terms

Afun reserves the right to update these terms and conditions at any time. For significant changes, advance notice will be sent to your registered email or phone number.

Continuing to use the platform after any changes are made means you accept the updated terms. It is a good habit to revisit this page from time to time.

For any dispute or ambiguity regarding the terms, the Bengali version of Afun's terms shall be considered final. For any legal matters, the jurisdiction of Afun's headquarters applies.